Terms of Use


The service PayRent under MyBproperty is provided by BProperty.com Limited to help tenants pay rent to their landlord through cashless transactions on an online payment platform. To use the Service (including access to this website and/or any mobile application, collectively "Site"), you must first accept and comply with the following terms and conditions (the "Terms of Use") and the terms of our Privacy Policy. The Site is owned, operated, and managed by BProperty.com Limited and wherever the Term BProperty/PayRent/MyBproperty/We/Us/Our and similar expression is used, it refers to BProperty.com Limited, its officers, directors, employees and representatives, as the case may be. The profile you create will be under the MyBproperty platform, an online service provided by BProperty.com Limited.


1. The Service We Provide:

A. Site Access:

Please note that only one username and password should be created per user. Username is the email id provided by the user. We reserve the right to verify this information before enabling an account. The account can be rejected or disabled if it is found to be a broker account or for any other reason that BProperty.com Limited finds suitable and which we are not liable to state or justify.

You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for any activities that occur under your password or account, with or without your knowledge. If you knowingly give your login and password information to another person, we have the right to suspend or terminate your account, in addition to any other remedies available to us. You must immediately notify us if you become aware of any unauthorized use of your password or account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these Terms of Use.


B. Registration Information:

When you submit your data for registration, we will require you to provide your house details, name, email address, contact number, and a password of your choosing. As mentioned above, your email address will be used as your username for login purposes.

Any registration information you provide must be true, accurate, current and complete. This information will be made available on the website where appropriate for other users to link to.

Please also note that we may, but are not obligated to, use the information you provide to verify that you are actually an owner or a tenant and not a broker.


C. Profile Information:

Your MyBproperty profile may not include any of the following content: telephone numbers (except where asked), any photographs containing nudity, profanity, or obscene, lewd, excessively violent, harassing, sexually explicit, or otherwise objectionable subject matter. Despite this prohibition, it is possible that information provided by other MyBproperty users (for instance, in their Profile) may contain inaccurate, inappropriate, offensive or sexually explicit material, products or services in violation of these Terms of Use. BProperty.com Limited does not assume any responsibility or liability for this material. We encourage you, however, to help us keep the website clean by contacting us if you notice any misuse of the service platform.


D. Email Updates:

As part of the Service, we may need to communicate with you via email (see our Privacy Policy to learn more about communications). You agree to receive emails which are specific to your account and necessary for the normal functioning of the Service, including one or more introductory emails which help inform new users about various features of the Service.

We may also send users occasional email bulletins unless such users have opted to not receive these emails. These emails may also contain service information, tips and suggestions or any other offer provided by a third party. BProperty.com Limited does not take any responsibility for the validity of any of these offers. You can at any time opt out of these emails by calling our hotline number +8809612451102


2. Your Information; Privacy Policy:

A. Privacy Policy:

Our use of your information is subject to the terms of our Privacy Policy. You must agree to the Privacy Policy before you may avail services on the Site.


B. Your Registration Information:

To provide you with access to the site, we will require you to provide the name and contact information described above, and may also request that you update or verify this information from time to time. By using the Site, you agree to provide accurate information, and to cooperate with any BProperty.com Limited personnel.


C. Other Information You Provide:

(i) What You May Provide:

As described above, the Site contains information regarding your property, if you are a landlord, and information about your requirement, if you are a tenant. You will also need to provide your accurate contact information. Since this site does not allow brokers or agents to post or seek service on the site, we may need relevant information to verify that.


(ii) Grant of Rights to BProperty.com Limited:

We take the privacy of our users very seriously. However, BProperty.com Limited will retain the right to use your information to provide personalized advertisements and offers, and to include that information in compilations developed by BProperty.com Limited.

(iii) Read Phone State:

Option 1 - This allows us to notify you via phone call about houses available for rent. If you have put your house up for rent, you will get alerts about interested tenants.

Options 2- Get alerts and calls when interested owners/tenants want to contact you. Never miss an update.

(iv) Read Phone Contacts:

Get an alert when any of your phone contacts are renting out their house.

(v) Read SMS:

This will be used to verify your phone number and to make owners/tenant contact seamless.

(vi) Detect Location:

Allows you to look for homes based on your current location.

(vii) Grant of rights to Our Finance Partners:

(a) Notwithstanding anything contained herein and in MyBproperty's Privacy Policy, you hereby authorise BProperty.com Limited to share with our finance partners, any and all information that you may provide in relation to this application for availing the products and/or service of our finance partners.

(b) By clicking on "Apply Now/Submit" tab:

(i) You agree and authorize our finance partners to contact you and communicate with you over emails, telephone calls, or SMS to the mobile number mentioned in your application, or through any other communication mode to verify the details provided by you in this application or to process this application.

(ii) You confirm that you would like to know, through the above mentioned Communication Modes, about offers and promotion schemes relating to various products/services offered by our finance partners/its group companies, from time to time.

(iii) You authorize our finance partners to exchange and share all information and details, as provided by you in this application, with third parties, including but not limited to our finance partners' group companies, service providers, financial institutions, credit bureaus, telecommunication companies, statutory bodies, etc., for customer verification, personalization of products or services, credit rating, data enrichment, marketing or promotion of services or related products of our finance partners or that of its associates and affiliates or for enforcement of your obligations and agree that you shall not hold our finance partners (or any of its group companies or its/their employees/agents/representatives) liable for using/sharing of the information as stated above. 

I/We also undertake that I/we will not make any complaints to BTRC for any calls received from BProperty.com Limited services/products, and shall indemnify MyBproperty and any of its business associates for having engaged in any such practice.

I realize, acknowledge and expressly authorize MyBproperty to make the initial communication (via Call/SMS/Email/WhatsApp) for the purposes of confirmation of my credentials provided by me. I hereby authorize MyBproperty and its business associates to continue contacting me via any of the modes of communication listed above, till such time as I expressly opt-out/unsubscribe from the service offered by MyBproperty. Till such time, MyBproperty and its business associates shall have all rights to continue communicating with me and I shall completely indemnify them against any liability that may arise as a result of such authorization to communicate. Such indemnification shall extend to court cases and suits and all lawyer/advocate fees, even if the dispute is never subjected to judicial scrutiny.

(viii) Respect For Third Party Rights:

You may not use the Site to transmit or reproduce someone else's intellectual property. For example, you may not use the property postings to post reviews from someone else's blog or travel guide, that could violate the author's or publisher's copyright rights.


3. Prohibited Conduct:

A. Prohibited Conduct:

You represent and warrant that you shall not do any of the following via the Site or otherwise in connection with the Service:

(i) to attempt or help anyone else attempt to gain unauthorized access to the MyBproperty Service or its related systems or networks (including, without limitation, the impersonation of another user or other use of a false identity or address to gain access to the site);

(ii) use the Site to violate the intellectual property rights of any person (including, without limitation, posting pirated music or computer programs or links to such material on Site or in your Profile);

(iii) to send spam or otherwise duplicative or unsolicited messages in violation of applicable laws;

(iv) to send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights;

(v) to send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;

(vi) to interfere with or disrupt the integrity or performance of the Service or the data contained therein;

(vii) to license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or any content contained in or made available through the Service (the "Content") in any way;

(viii) to modify or make derivative works based upon the Service or the Content;

(ix) to create Internet "links" to the Site or "frame" or "mirror" any Content on any other server or wireless or Internet-based device; or

(x) to reverse engineer or access the Service in order to (a) build a product competitive with the Service, (b) build a product using ideas, features, functions or graphics similar to those of the Service, or (c) copy any ideas, features, functions or graphics contained in the Service.



B. Rights of MyBproperty:

MyBproperty shall have the right to immediately suspend or terminate your access to the Service for any actual or suspected violation of these Terms of Use. MyBproperty shall also have the right to itself use or release to third parties (including law enforcement and your building's management) personally identifiable information regarding any person or entity who is suspected of having used this Site or any other component of the Service for any fraudulent purposes, for harassment, or for having otherwise violated any law, rule or regulation or the rights of third parties or having engaged in any conduct which MyBproperty deems improper. By using the Service, you are agreeing to our use or release of any information you provide in any manner we deem appropriate or necessary if you are suspected of having engaged in any conduct which we deem improper. MyBproperty shall also have the right to terminate, disable or reject creation of your account if it finds that you are a broker or acting on behalf of a broker or for any other reason it may find appropriate and is not liable to justify or clarify the reason.


C. How You Can Help:

Please notify MyBproperty immediately of any unauthorized use of your password or account, or if you suspect that there has been any other misconduct described above, by emailing us at support@bproperty.com.


Termination of Access:

Your access to the Service will terminate, if you violate any of the terms of Use or if you are a broker or act on behalf of a broker or for any other reason MyBproperty may find appropriate and it is not liable to justify or clarify the reason. If so, you will no longer be eligible to use the Site as described in this Section 1.


General:

A. MyBproperty Asset:

As between the parties, MyBproperty shall own and retain all rights, titles and interest in and to the Service, the Site, and any technology or content contained in or made available through the Service (other than your own name and contact information), and shall also own any suggestions, ideas, enhancement requests, feedback, recommendations or other information that you may provide relating to the MyBproperty Service. The MyBproperty name and logo are trademarks of MyBproperty, and no right or license is granted to use them. Other trademarks and trade names that may appear on the Site are the property of their respective owners.


B. Content on the Website:

While all effort is made to ensure reliable information is posted on the site, the information contained on the Site may not be accurate and beyond our control. We do not warrant the accuracy or suitability of such information. Changes may be periodically added to the contents herein. By using our services you acknowledge that information on the Site is provided to you on an "AS IS, WHERE IS" basis. Similarly while we endeavor to ensure that all information is posted by owners of the properties, we cannot guarantee the same. We are not a real estate agent; property dealer or broker and the content on the Site should not be interpreted as a recommendation for any specific product or service, use or course of action.


C. Your Data:

You, not MyBproperty, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness , and MyBproperty shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any such information. MyBproperty reserves the right to withhold access to, remove and/or discard your information from the Site or terminate your account without notice for any breach of these Terms of Use or if you are a broker or act on behalf of a broker or any other reason that MyBproperty may find appropriate. In the event that your account is terminated, your ability to access or use data through the Service shall immediately cease, and MyBproperty shall have no obligation to maintain or forward any data that you have submitted.


D. Third Party Offers:

As part of the Service, MyBproperty may provide you with information regarding goods or services offered by various third parties (including, without limitation, financial institutions, paid advertisers or sponsors of the MyBproperty Service, other users and leave and license registration agents). In no event shall MyBproperty be liable for any damages arising out of any interaction between you and such parties.


E. Warranties; Disclaimers:

THE SERVICE (INCLUDING, WITHOUT LIMITATION, THE SITE, AND ANY TOOLS OR DATA INCLUDED THEREIN) IS PROVIDED "AS IS" AND MYBPROPERTY DOES NOT PROVIDE ANY WARRANTY WHATSOEVER WITH RESPECT TO THE PERFORMANCE OF THE MyBproperty SERVICE, INCLUDING ITS SAFETY, QUALITY, EFFECTIVENESS, COMMERCIAL VIABILITY OR MERCHANTABILITY. YOU ASSUME ALL RESPONSIBILITY AND LIABILITY IN THIS REGARD. In no event shall MyBproperty be liable for any damage whatsoever arising out of the use of or inability to use the MyBproperty Service, even if MyBproperty has been advised of the possibility of such damages. MyBproperty does not take any responsibility for any damage happening due to any interaction between its users happening directly or indirectly through MyBproperty.


F. Limitation of Liability:

In no event shall MyBproperty be liable to any person for any incidental, consequential, special, indirect or punitive damages (including, without limitation, lost profits) relating to the Service or otherwise relating to these Terms of Use (whether for breach of contract, tort, or negligence) or its termination and irrespective of whether MyBproperty has been advised of the possibility of any such loss or damage. The limitations contained in this section shall survive any failure of an exclusive or limited remedy. The maximum remedy available to a user shall in no event exceed the amount of the subscription plan paid by such user (pro-rated for completed usage).


G. Indemnification:

You hereby agree to indemnify, defend and hold MyBproperty, and our officers, directors, employees and agents (collectively, the "Indemnitee") harmless from and against any and all losses, costs, expenses (including reasonable outside attorneys' fees), claims, suits and liabilities by third parties (collectively, "Claims") that the Indemnitee may suffer or incur, that arise, result from, or relate in any way to (i) your infringement of any intellectual property or other rights of a third party; (ii) your violation of any laws or regulation of any governmental, regulatory or judicial authority arising from your use of the Service; (iii) your violation of these Terms of Service, or (iv) your actual or alleged gross negligence or willful misconduct in connection with your use of the Service.


H. Governing Law; Jurisdiction:

These Terms of Use shall be governed by the laws set forth by the government of Bangladesh, without regard to the choice or conflicts of law provisions of any jurisdiction. Any disputes, actions, claims or causes of action arising out of or in connection with the Service shall be subject to, and you hereby consent to, the exclusive jurisdiction of the state courts located in Dhaka, Dhaka Division.


I. Waiver and Severability:

No failure or delay on the part of either party in exercising any right or remedy hereunder will operate as a waiver thereof or any other provision. In the event that any provision of these Terms of Use is determined by a court of competent jurisdiction to be unenforceable or invalid, such unenforceability or invalidity will not render these Terms of Use unenforceable or invalid as a whole, and the unenforceable provision shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision.


J. Changes to the Service:

MyBproperty reserves the right to redesign or modify the organization, structure, features, pricing, or "look and feel" of the Service and any portion thereof at any time without prior notice or liability hereunder.


K. Modification to Terms:

MyBproperty reserves the right to modify the provisions of these Terms of Use at any time by posting an updated version of this document on the Site, provided, however, that no such modification shall have retroactive effect. Except as provided in this paragraph or otherwise provided in the Terms of Use, no modification of or amendment to the Terms of Use, and no waiver of any rights thereunder, will be effective unless in writing signed by the party to be charged.


L. Transfer Prohibited:

Your MyBproperty account is personal to you, and you may not assign or transfer your MyBproperty account or any of your rights under these Terms of Use to any third party without our prior written consent, which may withhold for any reason or for no reason. Any attempted assignment or transfer in violation of the foregoing shall be deemed a material breach of the Terms of Use.


M. How to Contact Us:

If you have any questions about this Agreement, the practices of MyBproperty, or your experience with the Service, you can email us at support@bproperty.com.


N. Refund Policy:

Please see our refund policy page for details.


O. Disclaimers:

(i) MyBproperty is not responsible for any incorrect or inaccurate content/listing posted on the Site or in connection with the MyBproperty Service, whether caused by Users, customers or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and/or Member of the MyBproperty service whether online or offline.

(ii) MyBproperty services are on a best effort basis. We do not guarantee any return in part or full unless specifically mentioned on the site. MyBproperty liability (if any) would be limited to the amount paid by the customer.

(iii) MyBproperty assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or Member communications or any communications by MyBproperty to its Members.

(iv) MyBproperty is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any web site or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting and/or in connection with the MyBproperty Service.

(v) Under no circumstances will MyBproperty be responsible for any loss or damage resulting from anyone's use of the Site or the Service and/or any Content posted on the MyBproperty Site or transmitted to MyBproperty customers.

(vii) The Site and the Service are provided "AS IS" and MyBproperty expressly disclaims any warranty of fitness for a particular purpose or non-infringement. MyBproperty cannot guarantee and does not promise any specific results from use of the Site and/or the MyBproperty Service. MyBproperty expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any Content/listing posted on the Site/made available to MyBproperty by any customers or the users of the Site or any third party. MyBproperty does not assume any responsibility or liability for any illegal Content posted on the Site by any customers, users or any third party.

(viii) All liability, whether civil or criminal arising out of any Content that is Posted on the Site, will be of that customer/use /third party who has Posted such Content and MyBproperty reserves its right to claim damages from such Customer/user/third party that it may suffer as a result of such content Posted on the Site. MyBproperty does not claim ownership of the content you submit or make available for inclusion on the Service.

(x) Any charges paid to the government for Rental payment are non-refundable under any circumstances.


P. BProperty.com Limited Pay Terms & Conditions:

(i) Our Role: Any registered user may choose to make payments including rent and security deposits, as may be applicable through our payment gateway(s) offered/provided by BProperty.com Limited. Except for our limited role in processing payments that registered users authorize or initiate, we are not involved in any underlying transaction between you, any other user, or any service providers. We are not a bank and do not offer any banking or related services. We may use the services of one or more third parties to provide the Service and process your transactions (each a "Processor"). Further, we do not guarantee payment on behalf of any registered user, other user or third party service provider. We are neither an agent of the lessor or lessee or any registered user.

(ii) Authorization: You authorize us to hold, receive and disburse funds in accordance with your payment instructions, whether provided to us directly or through a Provider's Application, and whether to us in our own capacity or in our capacity as payment processor acting on behalf of Lessors that have appointed us as representatives for the limited purpose of receiving payments. Your authorization permits us (a) to debit or credit your Balance, a Bank Account, any credit card, debit card, or other payment cards that we accept ("Cards"), or any other payment method we accept, or (b) to process payment transactions that you authorize by generating an electronic funds transfer. When you instruct us to pay another user, you authorize and order us to execute your payment (less any applicable fees or other amounts we may collect under this Agreement) to such user. We may limit the recipient's ability to use or withdraw the committed funds for a period of time we have agreed with the recipient. Your authorizations will remain in full force and effect while you maintain your payment(s) with us and for any Bank Account.

(iii) Transaction Limits: We may delay, suspend or reject a transaction for any payment(s) for any reason, including, without limitation, if we suspect the transaction subjects us to financial or security risk or is unauthorized, fraudulent, suspicious, unlawful, in violation of the terms of this Agreement, subject to dispute or otherwise unusual.

(iv) Chargebacks: The amount of a transaction may be charged back or reversed to you (a "Chargeback") if the transaction (a) is disputed by the sender, (b) is reversed for any reason, (c) was not authorized or we have reason to believe that the transaction was not authorized, or (d) is allegedly unlawful, suspicious, or in violation of the terms of this Agreement. You owe us and will immediately pay us the amount of any Chargeback and any associated fees, fines, or penalties assessed by our Processor, processing financial institutions, or MasterCard, Visa, American Express, and other payment card networks, associations, or companies ("Networks"). You agree to assist us when requested, at your expense, to investigate any of your transactions processed through the Service. For Chargebacks associated with Cards, we will work with you to contest the Chargeback with the Network or issuing banks should you choose to contest the Chargeback. We will request necessary information from you to contest the Chargeback. Your failure to timely assist us in investigating a transaction, including, without limitation, providing necessary documentation within 5 business days of our request, may result in an irreversible Chargeback.

(v) Liability: You agree not to hold BProperty.com Limited responsible and/or liable for any issue or claim arising out of any dispute whatsoever between you and the Processor and/or you and your bank or financial institution.

(vi) Fraud and Restrictions: BProperty.com Limited may ask for additional documents (like Rental Agreement, Maintenance Bill) in case the transaction looks suspicious. BProperty.com Limited will refund your full payment (excluding the nominal processing fees collected by BProperty.com Limited) without any deductions if it is not a valid rent/token/deposit/maintenance payment. A valid rent/security deposit payment is one where there exists a rental agreement between the tenant and the landlord with the rent amount equivalent to what is being transferred on BProperty.com Limited Pay.

(vii) Refunds: In case BProperty.com Limited is not able to transfer the rent amount to the beneficiary account due to technical difficulties, we will refund the payment back to the source. You are advised not to transfer the rent directly to the landlord until a refund token is generated and sent to you through email and SMS.